Contact us
Call and you’ll speak to a specialist. Email and we’ll reply within two working hours. Or book an appointment at our City office and the right specialist will be there to meet you.
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Call
Monday to Thursday, 9am to 5.30pm. Friday, 9am to 5pm. Closed at weekends and on bank holidays.
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Email
We reply within two hours on a working day. Send photographs if you have them, as it helps us reply properly first time.
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Visit
Token House, 11–12 Token House Yard, London EC2R 7AS
By appointment only. Call or email first and we’ll have a specialist in the category waiting for you.
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Want a valuation first?
See an indicative figure before you share any personal details. No credit check, no obligation.
Value your item -
Making a complaint?
Our complaints procedure explains how we’ll handle it, how long it takes and how to contact the Financial Ombudsman Service.
Complaints procedure -
Question about how it works?
Borrowing limits, valuation, insurance, postage and what happens at the end of a term.
Read the FAQs
The office
Token House, in the City
Two minutes from Bank. Ring the bell at Token House Yard. We’ll come down and meet you.
Token House, 11–12 Token House YardLondon EC2R 7AS
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